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Vi abaixo uma reclamação de uma pessoa que teve que fazer um pagamento extra por uma atividade. Gostaria de saber o que está incluso na diária e o que é pago à parte.
Tjabbe En Mark
, Utrecht, The Netherlands
Hello lodge hoste,
We (Tjabbe and Mark), students from the Netherlands, will visit Brazil during our holiday trip (august 2018).
Nowadays we are busy with the preparation of our travel plan, this is why we look for ways of transport (from city to city), nice places to stay and amazing activities. Throughout our trip we want to explore the Brazilian beaches, natural wonders, Brazilian people & culture.
We would like to travel by bus from Foz do Iguacu > Campo Grande through the night, arriving in Campo Grande in the morning on August 12th.
During our research into activities in the Pantanal we encountered your site. We are interested in what you offer and whether you have place in your lodge in the period from 12 to 15augutus for two persons. We also have a number of questions.
Please could you tell us of you haven some rooms available in this period? And could you tell something about the prices?
Is it possible that you send us a sheet with activities, provided by the lodge?
Is it possible that we travel by a rental car to the lodge, or do you have a pick- up service available?
Please could give some answers on the above questions? Or are there opportunities within your company to cover our needs?
We look forward to hearing from you soon.
With best wishes
Tjabbe and Mark
, Nuevo León, México
**Volunteer Opportunity Information**
My name is Andrea Luna and I'm an Industrial Engineer Student from Mexico. I came to Brazil to volunteer for the Rio Olympics. After that, I came to Belo Horizonte as an exchange student at PUC Minas. I'm passionate about volunteering, nature, travel and wildlife. I love being in contact with people and sharing experiences. I have abroad experience in community work and conservation projects, such as in South Africa, working for the University of South Africa for 6 months and the Engineers Without Borders. I have a broad experience working with non-profits (6 years), social development projects and research for social impact, fundraising activities, partnership building and event planning. I have received various awards regarding leadership, environment, ethics and innovation.
I speak English, Spanish and Portuguese. My biggest strengths are being a leader, hard working, and I have the ability to learn and pick up things pretty fast. I love being proactive and to propose new ideas and improvements everywhere I go. I love leaving the places I visit better than how I found them.
I saw the volunteering opportunity that you offer and I think that it's unique and a once in a life experience. I would be more than happy to help with guest attendance, english teaching for the staff and general maintenance. I must admit I don’t have a lot of experience regarding this topic, but I'll be happy to learn. I'm also a yoga instructor, so if there's any chance I can propose activities related to work outs for the guest or staff, I would be happy to do it! I'll be able to volunteer with you from the 1st of December to the 28th. Please if you have availability to accept volunteers on these dates, send me an email to firstname.lastname@example.org Thank you so much, kind regards.
Rosana Gomes De Campos
, SP, Brasil
Gostaria de orçamento para entrada em 19/02/2016 e saída 21/02/2016 de madrugada para casal.
, São Paulo, Brasil
Ficamos 7 dias na pousada em Janeiro/16. Foi uma experiencia incrivel. O guia Marcelo conhece muito bem a fauna, flora e geografia do Pantanal. Nos guiou em todos os passeios que foram maravilhosos. A comida simples e deliciosa, com sobremesaa regionais Vimos diversos animais na pousada como: tatu, veado, araras, jacarés e diversos pássaros. Com certeza pretendo voltar mais vezes.
Marcos Antonio Ferreira Da Silva
, São Paulo, Brasil
Estivemos na Pousada Xaraés em duas famílias na semana passada (Janeiro/16) e foi uma ótima experiência. Ambiente agradável, limpo, comida simples, porém muito boa. Os animais são vistos na natureza e é muito lindo. As atividades foram fantásticas e a família adorou o passeio à cavalo. O guia Marcelo foi ótimo em todas as atividades e nos atendeu com presteza e cuidado. Queremos voltar novamente.
Roni Jorge De Souza
, sp, brasil
estive com o grupo trilha brasil foi a terceira vez que estive na fazenda xaraes e vou voltar mais vezes bela organização um abraco a todos
Janet, Chris And Ben Palmer
, Montana, USA
I am writing to thank the staff at Pousada Xaraés for providing my family with a fantastic vacation. We were greeted cheefully and taken care of during out entire stay. All three of us consider our visit to Pousada Xaraés the trip of a life time!!
We were so impressed with the whole experience! The staff was so very friendly and helpful. Marcelo is an excellent guide and is quite knowledgeable about so much of the area. We mostly appreciated his help in identifying over 90 different types of birds. (Marcelo, we almost made it to 100!) The food was good and plentiful and the coffee was always hot.
Our room was quite spacious and comfortable. I have read some other comments that talk about the lodging being rustic but perfectly suited to the surroundings. I couldn\'t agree more! If you are looking for an upscale resort then you should look elsewhere. However, Pousada Xaraés has everything a person could need! We visited during the last week of May. Being from Montana, we were quite comfortable with the warm days and slightly cool evenings. We slept with all the windows open!!
We enjoyed all of the different activities that Marcelo arranged for us: boating, canoeing, safari riding, horseback riding, walking and fishing. I will never forget the caiman stealing the piranha off the end of my fishing line!
The Pantanal is an extraordinary area. We saw it in the transition from the wet season of summer to the dry season of winter. Imagining the area flooded was difficult (despite seeing the many high water marks on the trees and fence posts). I would love to return during the wet season to see the change!
If you are looking for a relaxing vacation that includes lots of different types of animals (especially birds) then you will love the Pantanal. I simply cannot recommend this place highly enough for anyone looking for a very unique vacation!
, SP, Brasil
Nós do British College of Brazil gostaríamos de agradecer muito pela nossa estadia no lodge em abril. Fomos muito bem atendidos pelos funcionários atenciosos - excelente plano de alimentação e quartos confortáveis.
Muito obrigada pela atencão e cuidados de vocês - nós recomendamos o lodge, nossos alunos tiveram uma semana excelente!
My experience with Xaraes,
As talked, we enjoyed the lodge and appreciate the location, however we are disappointed that we had to pay extra for one activity (we did 4 in total ) and our friend had to pay the transfer out of her pocket (500 reais!!!)
We would appreciate if you could refund us for the above items, please let me know how we should proceed,
Pousada Xaraés Ecoturismo
[Pantanal Sul-Mato-Grossense] Tel: (
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